image
SALES ANALYTICS VirtueMart Reports: Sales, Products, Orders, Customers, Locations, Manufacturers, Inventory, Taxes, Shipping Costs, ... everything under control on your online shop!! Read the Full Story
image
SALES ANALYTICS for MAGENTO Magento Reports: On-site reports for Sales, Products, Categories, Orders, Customers, Locations, Taxes, Shipping,... deep insight into your Magento online shop!! Read the Full Story
image
SOCIAL ANALYTICS JomSocial Reports: Now you can know about your user social activities in detail. Friends, groups, photos, videos, ... reports on all your user participations. Read the Full Story
image
WEB ANALYTICS Joomla! Reports: You can check how your website is evolving using all the relevant information at hand, and make it grow accordingly!! Read the Full Story
* * * *
image image image image
Welcome, Guest
Username Password: Remember me

Successful installation but no data in table only header sums
(1 viewing) (1) Guest
SALES ANALYTICS Installation & Configuration.
  • Page:
  • 1

TOPIC: Successful installation but no data in table only header sums

Successful installation but no data in table only header sums 3 years, 1 month ago #1

  • UkeM
  • OFFLINE
  • Fresh Boarder
  • Posts: 4
  • Karma: 0
Hello Support!

I just purchased your extension "Sales analytics". Installation of newest version (V3.1.1) from your website was fine with no errors.

My Versions:

Joomla V2.5.22
Virtuemart V2.6.6
PHP Version: 5.3.28

The problem is that there is no data table visible in backend. It is the same on all report types. Only the global sums at top are visible and they seems to me right. When i click on "Export data" and open it with Excel the data are visible!

I hope you can help me to fix this issue.

Best regards

UkeM

Re: Successful installation but no data in table only header sums 3 years ago #2

  • UkeM
  • OFFLINE
  • Fresh Boarder
  • Posts: 4
  • Karma: 0
Hello!

I realy want to use that extension!

Please resond to my post!

Greetings UkeM

Re: Successful installation but no data in table only header sums 3 years ago #3

  • ginger
  • OFFLINE
  • Fresh Boarder
  • Posts: 3
  • Karma: 0
Hi,

I have the same problem. The excel spreadsheet works, but there is now graph shown on the page, and the .png export does not work.

Joomla! 2.5.27
VirtueMart 2.6.12

Re: Successful installation but no data in table only header sums 3 years ago #4

  • ginger
  • OFFLINE
  • Fresh Boarder
  • Posts: 3
  • Karma: 0
Sorry, typo, but there is NO graph shown on the page!

Re: Successful installation but no data in table only header sums 2 years, 12 months ago #5

  • latitudweb
  • OFFLINE
  • Administrator
  • Posts: 182
  • Karma: 1
Hello UkeM,

Sorry for the delay in the response.

The charts and tables on the reports are displayed via Javascript and the Google Chart APIs here: developers.google.com/chart/

Can you please check whether there is a Javascipt error on your Joomla! installation? It may just be that another extension is writing some buggy javascript code, and thus Sales Analytics charts (those that depend on Javascript) are not correctly displyed.

Kind regards.

Re: Successful installation but no data in table only header sums 2 years, 12 months ago #6

  • UkeM
  • OFFLINE
  • Fresh Boarder
  • Posts: 4
  • Karma: 0
Hello,

thanks for your late respond. I did not expect your answer anymore :/

So you are right, it was the problem that the Google API was blocked in Firefox. Firefox blocked it because it is not a https URL. When i disable this block for browser session it works.

Is it possible to change the url to https?

Greetings Uke

Re: Successful installation but no data in table only header sums 2 years, 12 months ago #7

  • latitudweb
  • OFFLINE
  • Administrator
  • Posts: 182
  • Karma: 1
Hi Uke,

Google didn't suport https on their Charts API, but now it seems it's been worked out.

We'll test this change on the code, and I'll let you know, ok?

Kind regards.

Re: Successful installation but no data in table only header sums 2 years, 12 months ago #8

  • UkeM
  • OFFLINE
  • Fresh Boarder
  • Posts: 4
  • Karma: 0
Ok Thank you!

Re: Successful installation but no data in table only header sums 2 years, 10 months ago #9

  • ginger
  • OFFLINE
  • Fresh Boarder
  • Posts: 3
  • Karma: 0
As this was over 5 weeks ago and no fix has been released, I can explain my workaround. Use any of the components designed to change your site's output. I use ReReplacer by NoNumber.

Set the component to replace www.google.com/jsapi with www.google.com/jsapi in the <head> of the admin section of your site, and this is sorted.

If you want to prevent the "mixed content" error, also use ReReplacer to remove the Sales Analytics backlink, which has a .png image that cannot be served by SSL. Search for the following text in the admin section, and replace it with nothing:

<div id="sa-footer">
<p><a href="analytictools.latitudweb.com/products/sa...analytics.html" target="_blank"><span class="sa-title">Sales Analytics</span></a> by <img src="analytictools.latitudweb.com/images/stor...itudweb_at.png" align="absmiddle"/> <a href="analytictools.latitudweb.com" target="_blank">Latitud WEB Analytic Tools</a></p>
</div>
  • Page:
  • 1
Time to create page: 0.28 seconds

About Us

Latitud WEB is a trademark from Business Excellence through Information Technologies S.L. (BEIT). BEIT is an Information Technology company based in Valencia (Spain). Our aim is to put the IT advantages at the service of companies and organizations of any size.