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SALES ANALYTICS for MAGENTO Installation & Configuration.
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TOPIC: Exception error in reports

Exception error in reports 3 years, 1 month ago #1

Magento 1.8.1

Process: Admin > Sales Analytics > Reports > Inventory > stock_cost_nonsold
Expected result: show report in right hand column
Actual result: Exception error

Error prints the attached file.
Attachments:

Re: Exception error in reports 3 years, 1 month ago #2

  • latitudweb
  • OFFLINE
  • Administrator
  • Posts: 182
  • Karma: 1
Hello Steve,

Thanks for your interest in our products.

This issue seems to be related to the Flat table optimization that is mandatory to use some of the Sales Analytics reports (Inventory reports among them).

Could you please check this article on the FAQ analytictools.latitudweb.com/forum/27-FA...ventory-reports.html ? Are flat table optimizations enabled on your Magento store?

Kind regards.

Re: Exception error in reports 3 years, 1 month ago #3

For the sake of future readers of this request, the above was causing the issue. Generally this is a great module but it might be worth highlighting that flat tables are required for certain features.

Great support.

Re: Exception error in reports 3 years, 1 month ago #4

This is a final request as we have tried contacting you for 7 working days via email with no response at all – this is unprofessional on your part.

Please respond to our emails within the next 24hrs or else we will require an refund – if you can’t fix your module, fine, but at least tell us so that we can make other arrangements.
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Latitud WEB is a trademark from Business Excellence through Information Technologies S.L. (BEIT). BEIT is an Information Technology company based in Valencia (Spain). Our aim is to put the IT advantages at the service of companies and organizations of any size.