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When I installed this product the magento connect manager console showed:
community Latitudweb_Salesanalytics 18.104.22.168
Exception during cache and session cleaning
When I refreshed the page I got:
Exception during cache and session cleaning: Error in file: "/var/www/html.shop.mrslord.co.uk/app/code/community/Latitudweb/Salesanalytics/data/salesanalytics_setup/data-install-1.0.0.php" - SQLSTATE: Integrity constraint violation: 1062 Duplicate entry '1' for key 'PRIMARY'
When I run a report I get:
(ERROR_600) Installation error. Please contact the developer.
I have tried uninstalling/installing again, but I get the same error.
Please advise how I can get this package installed and working.
This issue is raised when your installation subscription keys don't match those on our system and the Sales Analytics tool has been previously installed, this installation has not been correctly fulfilled, and then a new installation is performed over the previous one.
Latitud WEB is a trademark from Business Excellence through Information Technologies S.L. (BEIT). BEIT is an Information Technology company based in Valencia (Spain). Our aim is to put the IT advantages at the service of companies and organizations of any size.