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SOCIAL ANALYTICS Installation & Configuration.
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TOPIC: No stats

No stats 6 years, 9 months ago #1

  • papakigr
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Hello,
i bought and install the social analytics the day that it was launched 28/12/2010. the problem is that from 29/10/2010 i stop to have any analytics. i can see all the past from 28/12/2010 and back but not after 29/12/2010. can you advise me what to do?

best regards,
Constantinos Griponisiotis

Re: No stats 6 years, 9 months ago #2

  • latitudweb
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  • Posts: 182
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Hi Constantinos,

We've reviewed the code and found an issue with some update queries. We'll publish a new release, with this is issue worked out, in a few minutes.

Kind regards.

Re: No stats 6 years, 9 months ago #3

  • papakigr
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Can you please inform me how to download the update as soon as is available?

Re: No stats 6 years, 9 months ago #4

  • latitudweb
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  • Administrator
  • Posts: 182
  • Karma: 1
Hi Constantinos,

We've released an updated version to solve this issue.

When logged in, you can download it directly from the download section here:
analytictools.latitudweb.com/downloads/d...ocial-analytics.html

Kind regards, and thank you for the feedback.

Re: No stats 6 years, 9 months ago #5

  • papakigr
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Perfect!!!!

everything works perfect!!!!

keep up the good work!!!!
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